Privacy Policy

Last updated: May 16, 2026

This Privacy Policy describes how Chiniqué Boutique (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from https://chiniqueboutique.shop (the “Site”).

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

1.1 Information You Provide to Us

When you use our Site, you may provide us with:

• Account and order information: name, billing and shipping address, email address, phone number.
• Payment details: limited payment information such as payment method and transaction ID. Full card details are processed securely by our payment providers and are not stored on our servers.
• Communication data: information you provide when you contact us by email, contact form, social media, or other channels.
• Review and feedback information: any information you choose to include in product reviews or feedback.

1.2 Information Collected Automatically

When you browse our Site, we automatically collect:

• Device information: IP address, browser type, operating system, device type.
• Usage data: pages viewed, time and date of visit, referring/exit pages, time spent on pages, and other diagnostic data.
• Cookies and similar technologies: small data files stored on your device that help the Site function and improve your browsing experience. See Cookies below for more details.

1.3 Information from Third Parties

We may receive information about you from:

• Payment providers (e.g. WooCommerce Payments, PayPal, etc.) to confirm payments and prevent fraud.
• Analytics providers (such as Google Analytics or WooCommerce analytics) to help us understand how our Site is used.
• Shipping and logistics partners to deliver your orders.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process orders: manage payments, shipping, returns, and customer support.
• To operate and maintain the Site: monitor usage, improve performance, and troubleshoot issues.
• To personalize your experience: remember your preferences and show relevant products or content.
• To communicate with you: send order updates, respond to inquiries, and provide customer support.
• To send marketing communications: with your consent where required, including newsletters, promotions, and special offers (you may opt out at any time).
• To comply with legal obligations: such as tax, accounting, and regulatory requirements.
• To prevent fraud and enhance security: verify identity, detect suspicious activity, and protect our Site and users.

3. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Keep you logged in and maintain your shopping cart.
• Remember your preferences (e.g., language, currency).
• Analyze Site traffic and usage for improvements.
• Support marketing and advertising efforts (where applicable).

You can usually configure your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly without cookies.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: such as payment processors, shipping companies, email service providers, and IT support that help us operate our business and fulfill your orders.
• Analytics and advertising partners: to understand Site usage and, where applicable, show relevant advertisements.
• Professional advisors: such as lawyers, accountants, or insurers when necessary.
• Authorities and law enforcement: where required by law, to protect our rights, or to respond to legal requests.

These third parties are only given access to the information they need to perform their services and are obligated to keep it confidential and secure.

5. Payments

We use third-party payment processors to handle payments securely. Your payment information is provided directly to these processors and is subject to their own privacy policies. We recommend that you review their privacy policies for more details on how they handle your data.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services and fulfill orders.
• Comply with legal, tax, and accounting obligations.
• Resolve disputes and enforce our agreements.

Order information is generally kept for 6 years for legal and tax purposes. When we no longer need your information, we will delete or anonymize it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: request a copy of the personal data we hold about you.
• Correction: request that we correct inaccurate or incomplete information.
• Deletion: request that we delete your personal data, subject to legal obligations.
• Restriction: request that we limit how we use your data.
• Objection: object to certain processing, such as direct marketing.
• Data portability: request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us using the details in the Contact Us section below. We may need to verify your identity before responding.

8. International Transfers

If you are located outside of United States, your information may be transferred to and processed in countries that may have different data protection laws than your own. We take reasonable steps to ensure that your data is handled securely and in accordance with this Privacy Policy.

9. Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Site may be used by customers of all ages, but purchases may only be made by adults or with the consent of a parent or guardian. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this Policy periodically for any updates.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Chiniqué Boutique
Email: wigsbyrobin@gmail.com
Address: Eugene, Oregon

This template is for general informational purposes only and does not constitute legal advice. You may wish to consult with a legal professional to ensure this policy meets your specific requirements and local laws.